Effective Date: May 25, 2026
California Immigration Consultant Disclosure
1. Clerical Assistance Scope & Non-Attorney Disclaimer
Pursuant to California Business and Professions Code Sections 22440-22449, Mail Stop (Sustainable 2U Inc) provides registered and bonded Immigration Consultant services within the State of California.
Strict Non-Attorney Status: Mail Stop and its personnel are not attorneys licensed to practice law in California or any other state. We are not a law firm, we do not practice law, and we cannot provide legal advice, select legal forms, recommend specific visa/immigration pathways, or represent you before United States Citizenship and Immigration Services (USCIS) or in an immigration court.
Authorized Clerical Assistance: Our services are strictly clerical, administrative, and literal. We assist you by translating your spoken or written answers, typing or legibly entering information provided directly by you onto government forms, and organizing supporting documents. For legal strategy, case assessments, or interpretation of immigration law, you must consult a licensed immigration attorney.
Statutory Compliance: As required by the California Secretary of State, Mail Stop maintains an active $100,000 Immigration Consultant Surety Bond. In accordance with state mandate, any contract for immigration consulting services may be canceled by the client within 72 hours of signing for a full refund of any unearned fees.
2. Notary Public & Dual Capacity Disclosure
Strict Separation of Duties and Fee Limitations
The owners and operators of Mail Stop hold a valid Notary Public Commission issued by the California Secretary of State in addition to maintaining a separate registration as a California Immigration Consultant. To eliminate any conflicts of interest or legal contradictions, we adhere strictly to California Government Code Section 8223:
Independent Capacities: We offer Notary Public services and Immigration Consultant services as entirely separate and legally distinct functions. A Notary Public commission does not grant or imply any legal or structural expertise in immigration matters. We will never advertise our notary services in a manner that falsely implies immigration expertise.
Statutory Fee Limitations: In strict compliance with Government Code Section 8223(b), the clerical fee charged for entering data on immigration forms will not exceed fifteen dollars ($15) per individual for each set of forms. Standard California statutory notary fees apply completely independently if a specific document inside that set requires a formal notarization, jurat, or acknowledgment.
Prohibition of “Notario”: We do not utilize, advertise, or translate our Notary Public title into the Spanish terms “Notario Público” or “Notario,” as those terms signify a legal professional or licensed attorney in foreign jurisdictions.
3. Import-Export Trade Consultancy & Startup Advisory
Experience-Based Consulting & No Financial Involvement Disclaimer
Mail Stop provides business advisory consulting for startups, utilizing extensive professional international trade experience to guide clients through general import-export concepts.
No Financial or Investment Involvement: Our consulting is strictly administrative and strategic. Mail Stop does not provide investment advice, financial planning, banking setups, or capital allocations. We maintain no financial stake, ownership, or joint venture involvement in your startup or trading entity. All business and financial decisions remain 100% the responsibility of the client.
No Customs or Legal Brokerage Guarantees: While we assist startups with procedural logistics, our consulting does not substitute for a licensed Customs Broker, international trade attorney, or CPA. We do not guarantee tariff classifications, customs clearances, international treaty compliance, or commercial profitability. Clients are required to verify all trade regulations with official agencies.
4. Registered Agent & Business Virtual Mailbox Services
California Corporations Code Compliance
Mail Stop provides Business Virtual Mailbox services and acts as a designated Registered Agent for Service of Process for business entities registered in the State of California.
Limited Scope of Agent: Acting as a Registered Agent means Mail Stop is authorized solely to receive official state correspondence, tax notices, and legal service of process on behalf of your entity.
No Operational or Corporate Liability: Accepting Registered Agent status or providing a business address does not make Mail Stop or Sustainable 2U Inc liable for the debts, operational failures, contractual breaches, or unlawful activities of your business entity. Your corporate liabilities remain strictly separate from Mail Stop.
5. Affiliated Web Domains & Non-Marketing Disclosure
Sustainable 2U Inc, DBA Mail Stop (“Mail Stop,” “we,” “us”), operates the following online properties:
www.shipmailstop.com (this Site): Our primary commercial website. This Site collects personal information as described in this Privacy Policy — including through contact and signup forms, live chat, appointment booking, order and payment forms, and website analytics — for the purpose of providing, marketing, and improving our services.
my.mailstop.ai: Our customer portal and business-operations application. Information you provide in the portal (account details, mail-handling instructions, communications) is processed under this Privacy Policy and our Terms of Service.
Sustainable2u.com: An informational platform dedicated to public and community environmental awareness. This domain is not used for commercial marketing, consumer tracking, or data collection beyond basic server logs.
5A. Information We Collect
Information you provide directly:
- Identity and contact data: name, company name, email address, phone number, and mailing address, provided through signup, contact, or booking forms.
- Mailbox compliance data: completed USPS Form 1583 and copies of two forms of government-issued identification, as required by federal law for all Commercial Mail Receiving Agency (CMRA) customers.
- Mail contents: when you request scanning services, we create digital images of your mail exclusively at your direction and for your use.
- Payment data: payments are processed by our payment processor (Stripe, Inc.). We do not store full credit card numbers on our servers.
- Communications: messages you send via our forms, live chat, SMS, email, or phone.
Information collected automatically:
- Usage and device data: IP address, browser type, pages visited, and referral source, collected via cookies and analytics tools (see Section 5D).
5B. How We Use and Share Information
We use personal information to provide and bill for our services, verify identity as required by USPS regulations, respond to inquiries, send service and appointment notifications, and market our own services to people who have requested information from us.
We do not sell your personal information, and we have not sold personal information in the preceding 12 months. We share personal information only with:
- Service providers who process data on our behalf under contractual confidentiality obligations: HighLevel Inc. (LeadConnector — CRM, forms, chat, SMS/email delivery, and appointment scheduling), Stripe, Inc. (payment processing), Google LLC (website analytics), and our website hosting provider.
- Carriers and USPS as necessary to receive and forward your mail and packages.
- Government authorities when required by law, including USPS CMRA regulations, valid legal process, or service-of-process obligations.
Text messaging (SMS) privacy: Phone numbers and SMS opt-in consent are used solely for administrative updates, appointment reminders, and customer-service communications. No mobile information or text-messaging originator opt-in data and consent will be shared with, sold to, or rented to any third party or affiliate for marketing or promotional purposes. Sharing with service providers strictly for message delivery (e.g., our messaging platform) is excluded from marketing use. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe, HELP for help.
5C. Data Retention
- USPS Form 1583 and identification copies: retained for the duration of your mailbox service and thereafter as required by USPS regulations and California law.
- Mail scans: retained in your account while your service is active. [EDIT: state your rule, e.g., “Scans are deleted X days after account closure; you may request earlier deletion of individual scans at any time.”]
- Physical mail: handled per your instructions and our Terms of Service; unclaimed mail after account closure is handled per USPS CMRA rules.
- Biometric data (Live Scan): not retained — see Section 8.
- Business records (invoices, communications): retained as required for tax, accounting, and legal compliance.
5D. Cookies & Analytics
This Site uses cookies and similar technologies for essential site functions, analytics (Google Analytics), and our chat widget (LeadConnector). You can control cookies through your browser settings; disabling them may limit some site features. This Site does not respond to “Do Not Track” browser signals, but honors opt-out preference signals where required by California law.
5E. Your California Privacy Rights (CCPA/CPRA)
California residents have the right to: know and access the personal information we collect about you; correct inaccurate personal information; delete personal information (subject to legal exceptions — e.g., we cannot delete USPS Form 1583 records federal law requires us to keep); opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising); and non-discrimination for exercising these rights.
To exercise any right, contact us at mailstop@sustainable2u.com or 408-300-0965. We will verify your identity and respond within 45 days as required by law. You may designate an authorized agent to submit requests on your behalf.
5F. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted transmission (HTTPS/TLS) for all Site traffic and secure storage of compliance documents. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
5G. Children’s Privacy
Our services are intended for business use by adults. We do not knowingly collect personal information from anyone under 18. [EDIT if you prefer under 16 or 13.]
5H. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest revision. Material changes wi